Our client is one of the major global innovators in Renewable Energy, Cleantech, Smart Energy, IoT and eMobility Solutions. This position is being offered by their eMobility business unit which offers a line of Smart Grid-ready EV charging stations with world-class grid management and user-facing control features, managed through their cloud-based platform.
THE POSITION – Senior Customer Success Account Manager, Gothenburg
The Senior Customer Success Account Manager is a post-sales project management and service delivery position responsible for providing a successful customer journey from the time of closing the business through post-implementation account management. The focus of this role comprises the following initiatives:
The Senior Customer Success Account Manager will perform responsibilities in various phases of the solutions delivery cycle:
Customer Onboarding/Account Management
BACKGROUND & REQUIREMENTS