Pre-Sales Representative - Dubai

Sales & Business Development
Ref: 164 Date Posted: Monday 14 Oct 2019
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Our Client

Our client a global manufacturer of laundry systems is currently seeking a Pre-Sales Representative to join them in their office in Dubai

Location: Dubai

The Position: Pre-Sales Representative

To support a sales team and deal with international customers and prospects who contact the company’s sales department for the MEAI Region. To contribute to good customer relationships and to enable the field sales team to spend more time selling.

Key Accountabilities for Pre-Sales Representative:

  • To receive and process new account enquiries, opening accounts and issuing conclusive correspondence to customer.
  • Provide existing customers with accurate price lists and information on our products
  • Prepare price adjustments and offers related to special projects
  • Guide prospects to the appropriate distributor or salesperson
  • To proactively manage administration for key accounts.
  • To provide administration support for RSM’s
  • Follow up on sales processes until order conclusion
  • Setting up customer data in our ERP-program
  • Preparation of international tenders and contracts and managing tender process and project award until conclusion.
  • Support strategic initiatives
  • Lead and manage the company’s entry processes into the Saudi product registration portal - SABER
  • To aid and support other members of the team as and when required
  • Act in an empowered way to ensure excellent relationship management of all members of the sales team and customers.

Qualifications & Education for Pre-Sales Representative:

  • University Degree
  • At least 3 years in sales support or customer care with knowledge of international trade and tender processes.
  • Experience in the sales process and project management would be advantageous.

Skills/Experience/Knowledge for Pre-Sales Representative:

  • Knowledge of Microsoft office tools, Excellent Knowledge with SASO and SABER, commercial approach, being proactive with an ability to organize, multitask, work under pressure and have a problem-solving mindset
  • Good level English, Arabic and French
  • Mature, open-minded, team player who can also operate independently